IS IT POSSIBLE TO STREAMLINE CUSTOMER SERVICE USING CLOTHING RETURNS SOFTWARE?
✔ Lets Customers Process Returns/Print Labels
✔ Set Custom Rules – No Coding Required
✔ 30-Day Free Trial – No Credit Card Required
Customer service, the very backbone of any business and e-commerce stores are no different. If you do not offer effective customer service, then you can’t really be all that surprised when customers go to your competitors. However, if you do offer effective customer service, you stand to increase profits, boost retention and attract more customers.
Directly in line for this are e-commerce stores that sell apparel. We’ll show you how it is possible to streamline customer service using clothing returns software as your solution by providing three definitive reasons why it makes a big difference in the long run; both for your customers and for your bottom line.
SAVING TIME, MONEY ON CLOTHING RETURNS
Most e-retailers think that processing clothing returns costs them money and time. The reality is that returns can and will happen, period. How you choose to process them can save you money in the form of regained time and customer convenience. Online clothing returns software like ReadyReturns lets customers instantly process a return from your website in just a few simple steps, and handles the logistics for you.
HOW A HASSLE-FREE RETURNS POLICY MAKES YOU MONEY
When it comes to processing returns, your policy matters (read this related article about Four Things That YOU Need to Know About Online Clothing Returns). Making returns hassle-free with free return shipping and no restocking fees has been shown to increase sale dramatically. A 49 month study that followed two large online retailers found that sales increased by as much as 356% when free returns were offered to consumers.
ATTRACTING MORE SHOPPERS
One of the primary goals of your online store is to attract more shoppers. And again in enters the returns policy and system that you have in place. Customers want to know that their business matters and that they can make a return (if they have to) conveniently. Clothing is returned more than any other item that is bought online, namely because of sizing issues. Give your customers a system that FITS with the right clothing returns software powering your product returns policy, and you can expect to enjoy a serious spike in sales for your forward-thinking.