Expand the functionality of ReadyCloud CRM for ecommerce via the App Store. A growing list of powerful integrations, applications and plug-ins awaits you here. Choose the apps that you need and activate them with just a few simple steps. Our team is working around the clock to bring you new apps and integrations all the time to help assure that your online store is a success. View Apps.
Connect a name to your orders! ReadyCloud CRM for e-commerce instantly imports all of your customers, creating elaborate and highly detailed customer profiles that include the entire order, shipping and return history of the contact. See pending orders, invoice information, tracking number and shipment status in real-time. Use this information as a powerful conversion and customer service tool.
Once you set up ReadyCloud CRM and have your sales channels connected, this is where the real magic begins. ReadyCloud will automatically and instantly begin to import all your orders, including your marketplace accounts and shopping cart. ReadyCloud will then create charts and reporting, as well as detailed customer profiles, based on your e-commerce order activity. Click an order to see purchase, shipping or return status, tracking number and more.
Take your relationship with customers to the next level with integrated, detailed notes for each account. ReadyCloud’s robust interface allows you to add notes about any customer, business or lead, including the option to add related events/attendees. Improve customer service, add key details about contacts and leads and so much more with ecommerce CRM that helps you grow!
Supercharge your e-commerce potential with ReadyCloud’s state-of-the-art reporting feature. Generate highly detailed charts and sales reports using real-time data from all of your sales channels. Compare order volume, shipping type, returns volume, customer trends, seasonality and so much more. Use this data to improve conversions, and to understand the behavior of your customers like never before.
The integrated calendar features an Apple-inspired user interface with a color-coded legend. Stay on top of your schedule by adding events, reminders, follow-up dates and more with convenient day/week/month viewing templates. Use this calendar to always be in the know. Effortlessly organize group events, create to-dos and even tag contacts to certain events so you never overlook something important again.