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CRM For Your E-commerce World

Get to know your customers like never before. ReadyCloud 3dcart CRM software instantly imports your customer data and analytics, and creates elaborate contacts complete with real-time order/sales, invoice, shipping and return data. Add detailed notes to each customer profile, and use the color-coded calendar with contact tagging to better manage your day. Generate detailed order and shipping/returns reports, charts and graphs that give you a complete look at all of your sales channels.

  • Instantly imports all your customer data.
  • Delivers real-time sales, shipping and returns analytics.
  • Add detailed notes to each customer profile.
  • Improve productivity with the integrated, color-coded calendar.
  • Identify trends with real-time reports.
  • Offer automated returns with the *ReadyReturns app.
  • Generates reports w/t sales, shipping and returns data.
  • Compare data from all your sales channels instantly.
  • Connect your team with *on-demand user licenses.
  • Expand the power of ReadyCloud with *integrations from the App Store.
  • Accessible from anywhere you have the internet.
  • Cloud-based and secure.

CRM For Your E-commerce World Starts At $12/Month

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Seeing Is Believing

Get to know your customers like never before with ReadyCloud 3dcart CRM software.
Get started with your 14-day free trial now. No credit card is required!

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Apps

The ReadyCloud CRM app for 3dcart gives you true cross-channel integration. Connect it to all your online stores and marketplaces for a real-time, versatile solution that helps you connect with your customers like never before.

Contacts

The ReadyCloud 3dcart CRM app allows you to instantly import your customer data with robust analytics and charts. Add detailed notes/events to each customer profile and use the Apple-inspired, color-coded calendar to stay on top of your busy day. Identify trends and buying patterns, better connect with your customers, and improve the relationship to get more sales and conversions.

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Calendar

ReadyCloud 3dcart CRM software helps you stay on top of your day the easy way. The integrated and color-coded calendar lets you set reminders, create events and more, with contact tagging.

Notes

Create detailed notes that help you better learn your customers and track their life cycle in the 3dcart CRM app in ReadyCloud. From tracking and resolving disputes to setting reminders for out-of-stocks, and more. Give your customer service team the tools they need to succeed.

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Reports

Learn the seasonality of sales, returns and shipping preferences with detailed reports that are generated from all your sales channels. Use this data to improve your bottom line by knowing what to sell and when, and who your most valuable customers are and why. Bring out the best in sales using built-in features of this CRM software for 3dcart to really dig into your numbers like never before.

Offer Zappos-Like Returns!

About
About ReadyReturns
With the ReadyReturns integration, you can automate returns for your customers in seconds. ReadyCloud and ReadyReturns communicate the return data, including invoice, tracking number, address and customer information to make it a simple, convenient and fully automated returns process for the customer.
Customers can either process a return online directly from your store, much like they would with Amazon, or they can call you and your customer service team can process the return over the phone from ReadyCloud. There’s never been an easier way to offer hassle-free returns!
Return Policy
Return Policy
Did you know that 66% of consumers take the time to read your return policy before they decide to buy a product from your store? If your return policy isn’t convenient, many of them will take their business somewhere else.
A convenient return policy has been proven to increase consumer confidence. When returns are easy, studies show that conversions improve and that customer loyalty, satisfaction and retention increases.
Want to get more sales? ReadyReturns automates your return policy so it’s just as easy to return at your store as it is on Amazon. Find out how!
Automation
Automation
You have spent a lot of time, money and effort building a user-friendly online shopping experience. But what happens when your customers have to place a return? Many times this “after buying” experience is mistakenly ignored by retailers.
If your customer needs to place a return, but finds that the process is inconvenient, the purchase experience as a whole is affected. But when the customer needs to place a return and learns it’s easy and fast, they won’t think twice about buying from you in the future.
ReadyReturns is so easy to use that anyone can do it! It installs to your website in just minutes. Now your customers have an easy, fast portal to place any returns. They can generate an RMA and print a return shipping label, all without having to wait on hold or make a trip to the local post office.
Your Rules
Custom Rules
ReadyReturns puts you in full control. You set the rules of the returns. This includes what products can be returned and how long they can be returned after the purchase date. The customer interface can match your website perfectly with no programming skills needed.
Easily assign customer service agents for phone-based RMA. Determine whether you charge return shipping and what fees you will charge (UPS Postal Innovations and USPS compatible). Get complete visibility of what is being returned, by who and when.
Habits
Customer Habits
ReadyReturns integrates directly into ReadyCloud CRM for instant access to all of your return data. ReadyCloud helps you better understand the behavior of your customers across all of your sales channels.
Find out what products are being returned the most, by whom and when. Know what customers to avoid marketing certain products to in the future, so you can reduce returns and improve your bottom line. Understand the seasonality of your returns and use the data to improve your second-chance upsets.
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*Separate Integration & Setup Required

JOIN THE READYCLOUD EVOLUTION

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Testimonials

Returns have been blowing up for us. There’s been a notable change in attitudes.
In years past, retailers weren’t all that receptive to it, they were thinking that by not offering, people will not return.
They’re starting to realize that you’re still going to return, and you’re not going to buy from that retailer again.

Bad return policies are the legacy of an earlier ecommerce age.
Today’s consumer demands flexibility, transparency and convenience.
As online shopping evolves, retailers’ return policies need to evolve along with it.

Draw demographic profiles and create sales pipeline to bring users to your store.
Once you are successful in doing so, you have won half the battle… Leading companies are investing in the customer
experience, which currently allows them to grow 14 percent faster than the laggards, according to Forrester.

Newer, integrated software solutions like ReadyReturns put retailers in a
position to offer their customers an automated online product returns system.
This software integrates directly into the online store and provides a user-friendly
return portal for customers and for retailers.

With CRM for ecommerce, you can plug the software directly into all of the sales channels that you are using.
This not only gathers your customer information immediately for analysis, but also enables you to monitor trends,
buying habits, return patterns, cost vs. profit, lead origination sources, conversion funnel tendencies and more.

Your marketing strategy should be clever … Know your demographics well.
It is important to know your target audience’s age, gender, location, income level and taste to ensure good results.
Being transparent and creating a relationship built on trust can greatly help improve sales.

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Add Prime-like Benefits To Your Website!

If you are sick of chargebacks and fraud charges eating into your bottom line … listen up! We’ve teamed up with a premier payment processor to bring you relief. Enjoy no chargeback or fraud liability with this limited-time offer. You’ll also learn about a way that can offer free return shipping at no cost to you.

Want to know more? Give us a call at: (877) 818-7447.

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No Chargebacks

Guaranteed chargeback and fraud protection.

No Fraud

Offer an Amazon Prime-like shopping for everyone.

Free Returns

Return shipping for customers at no cost to you.

Improve Sales

Supercharge sales and increase customer retention.