When you connect your merchant account to the ReadyCloud Suite, you’ll see something truly amazing: ReadyCloud will instantly import all your Amazon orders as well as any orders from your other sales channels (eBay, your website, etc.), and create detailed customer profiles complete with timeline, order and invoice data, shipping and returns information, customer-focused notes, calendar and more. It’s powerful Amazon CRM software that’s packed with features that help you compare the cross-channel data of your customers, with rich reporting, email marketing integrations, tasks and team management, real-time alerts, you’ll be a step ahead from day one.

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ReadyCloud Suite Features

Be in the know from day one. Learn your customer habits like never before and tap into the customer journey so you can improve sales, loyalty and long-term retention. ReadyCloud Amazon CRM software gives you the ability to connect with customers like never before, so you can improve relationships and make their experience and exceptional one that turns them into repeat, loyal shoppers.

+ ADD Square To The ReadyCloud Suite

Point of sale systems are not designed to build relationships. But it’s the relationships that you build with your customers that lead to the sales that you process from the POS. Now there’s way to connect both sides with the ReadyCloud Suite.


You’ve never seen your data like this! The integrated dashboard in ReadyCloud Amazon CRM software gives you a complete view of all your cross-channel data, complete with robust reporting, trends, charts, shipping profitability reports, and so much more. Use this data to learn the seasonality of your store and better understand that habits of your customers.

Order Detail

Get to know your customers with order detail from every purchase. ReadyCloud instantly organizes this data and gives you an order list for each customer. Simply click into the order to see rich charts, shipping and delivery timeline, returns, tracking number and invoice. Add notes, tags, tasks, events and more to each order to improve relationships and communicate with your team.


Make the most of every minute with integrated tasks that help you stay ahead of the game. ReadyCloud Amazon CRM lets you create unlimited tasks, assign team members, attach files, add notes and comments, tags and even set due-by dates with dashboard alerts and breadcrumbs. Tackle your day like a pro with tasks that help you and your team keep on track.

App Store

Get more from ReadyCloud Amazon CRM software with our growing list of addable upgrades, plugins and apps. Expand the functionality to make our CRM your go-to customer relationship management and marketing tool.


Stop wondering what your customers’ habits are and start learning them. ReadyCloud CRM for Amazon easily helps you match the shipping label and address to the customer’s name and email address, so you can start building detailed contact lists today that you can use to market to in the future. Each profile features real-time order, shipping and return data.


Use the calendar feature to plug in important dates, like sales events, customer follow-ups, and more. Never overlook something that matters in your sales cycle again. You can even tag certain customer profiles and other team members in your calendar, so that everyone is on the same page at all times. The convenient color-coding and day/week/month views make it easy to keep track of your busy week.


The ReadyCloud Amazon CRM app helps you make the most of your customer contacts with the ability to create detailed customer profiles. Add important notes to each profile so that you never overlook a prospective sale again. Know how to contact your customers, and easily create mailing lists, events and reminder dates, so you can improve customer service and the relationship simultaneously.


More features… so you can do more. Add premium plugins to ReadyCloud CRM to make it even more useful. ReadyShipper gives you a complete hybrid-cloud shipping system with automation. ReadyReturns adds automated online product returns to your e-commerce store.

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Shipping your Amazon orders doesn’t need to be a hassle anymore. ReadyShipper lets you connect Amazon and your other stores for an all-in-one shipping solution that automates your time consuming tasks and connects you to amazing shipping discounts on USPS Priority Mail.
Still spending hours sifting through orders? ReadyShipper automates the process with instant import, easy sorting and fast editing. In no time, you’ll have orders on their way. Take back control of your time with automation that stops the hair-pulling.
Who doesn’t want to save money on shipping? With built-in Flat Rate Select, you’ll get instant discounts on a variety of USPS shipments, good for packages up to 20-pounds. Watch as the shipping savings add up fast.
Connect your preferred thermal printer and digital scale or use signature ReadyLabels on your standard printer to generate all-in-one forms that include a label, comment card and an invoice for the added professional look to all your shipments.
Start a fully unlocked 14-day free trial of ReadyShipper today with no credit card required. See the powerful features for yourself, and start shipping smarter today!
ReadyReturns takes the “hard” out of returns for you and for your customers. Now your online store can let customers know that returns are easy, fast and convenient with an Amazon-like returns system that you and your customers will love.
What’s your return policy say? If you are not making returns easy, you are losing customers. Let shoppers know that returning is as easy as buying with ReadyReturns. Studies have found that 90% of consumers want easy online returns. Now you can offer them.
Stores like Amazon have proven that automating online returns is a smart business move. With ReadyReturns, you’ll be able to do the same thing and offer easy returns. Customers return to your online store, fill out a form, and print a return label to send the product back.
What’s your return policy say? Assign rules in ReadyReturns during the setup process. Making changes to your rules is as easy as logging in and updating your settings. Determine return shipping and restocking fees, return by dates, and so much more.
Reduce returns by learning why customers are returning across all your sales channels (Requires ReadyCloud CRM). Use this data to increase sales and improve retention by learning the reasons for returns and finding out what products are returned the most