BigCommerce has become a leader in providing affordable, do-it-yourself online stores. But the difference between getting your store up and running and truly understanding your customers requires that you take things a step further. That’s where ReadyCloud’s BigCommerce CRM software integration can help. ReadyCloud works with BigCommerce and also connects all your other sales channels and marketplace accounts, delivering a powerful and user-friendly multichannel CRM solution that helps you improve loyalty and retention.
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Per user billed annually.
Contacts - Notes - Calendar - Reports - Apps
ReadyCloud CRM software for BigCommerce is your go-to tool for enhancing the relationship to exceed all your daily sales goals. With instant customer profiles, detailed reports, integrated task list, event calendar and notes, you’ll be armed with the customer relationship tools you need to make a big impact with your customers.
ReadyCloud helps you instantly connect the dots between your customers, their buying habits, shipping preferences and trends. With a growing list of powerful apps that add everything from shipping, automated returns and marketing weapons to your arsenal, you can be in the strong position to succeed from day one.
ReadyCloud CRM for BigCommerce will instantly import all of your customers’ information, creating highly detailed profiles for each customer along the way. You are able to edit these details as you see fit, with feature-rich forms and profile options that help you learn more about each customer that comes your way. Learn what your customers are doing with real-time sales, order and shipping data for each profile.
The calendar lets you take things a step further. You will be able to set daily reminders by creating events using the color-coded interface, which features week, month and day views. With convenient profile tagging, you can easily add a customer’s profile to any event, so you are in the know at all times.
Use the notes feature inside of the contact list to add details about each customer that you have. Whether you need to make special notes on a particular order, a backordered item or a customer service note, you will be in full control. When customers call in, your support team will be empowered to offer them a higher level of service than your competitor.
The ReadyCloud BigCommerce CRM app lets you find out what your customers are buying and returning, not just from your BigCommerce store but across all of your sales channels. Use the powerful and user-friendly functionality of the reporting feature to generate charts, graphs and reports using real-time data from all of your sales channels.
There’s been a notable change in attitudes … In years past, retailers weren’t all that receptive to it, they were thinking that by
not offering, people will not return their purchases,” a spokesperson from ReadyReturns comments. “They’re starting
to realize that you’re still going to return, and you’re not going to buy from that retailer again.
Newer, integrated software solutions like ReadyReturns put retailers in a position to offer their customers
an automated online product returns system. This software integrates directly into the online
store and provides a user-friendly return portal for customers and for retailers.
With so many different shopping carts and marketplaces, not to mention social channels, the Darwinism of ecommerce
is most certainly omni-channel. As a result, users will need to derive real-time analytics from all their sales
channels. Newer solutions like ReadyCloud, a cross-channel ecommerce CRM connect these dots,
and give retailers a true look at all their channels from one centralized dashboard.
It’s all about turning your potential customers into customers,” explains a spokesperson from ReadyCloud, an
ecommerce CRM tool aimed at improving relationships with your customers. “With Black Friday 2016 breaking
previous records, it’s obvious that the e-commerce industry is growing at a rapid pace. However,
not all businesses are doing such good numbers as some report poor conversion rates.
Thanks to the next batches of technology, like ReadyCloud ecommerce CRM, retailers have more tools than ever before
to help them drive sales and win over long term customers. Doing so also requires that e-tailers are in-tune
with their customers and the journey along the way. Smart retailers are always forward-looking.
ReadyReturns helps forecast who is returning what and when to expect it. It helps gather analytics of the return so
that the e-retailer can learn more about why items are being returned; something that can enable
them to make subtle changes to reduce the rate of returns.
Make returns easy for you and fast and convenient for your customers with ReadyReturns, a fully automated product returns system for your online store.
Did you know that most customers read your return policy before placing an order? Now you can let them know that returns simple and convenient at your online store.
ReadyReturns gives you a fully automated online product returns system, just like Amazon’s, so you can save time and offer your customers a unique amenity.
What rules do you want your return policy to feature? ReadyReturns lets you set custom rules for all your returns. Want to make a change? Just log in and update your settings.
Want to reduce returns? ReadyReturns sends your analytics to ReadyCloud CRM, so you can learn what’s causing returns. Make changes and reduce returns. It’s that easy!
ReadyShipper takes the hassles out of shipping at your Bigcommerce store. Packed with powerful features and functions, you’ll be shipping like a pro in no time!
Save lots of time with automated features like instant data import, easy sorting and batch editing, and one-click customer updates. Shipping should be this simple.
Still overpaying for shipping? ReadyShipper connects you to instant shipping savings on a variety of USPS Priority Mail sizes. Easily compare rates and save big bucks.
ReadyShipper is fully compatible with your preferred thermal printer. Or step up to all-in-one ReadyLabels, which include a comment card, invoice and label for faster fulfillment.
Still not convinced? We thought so. That’s why we’re pleased to offer you a 14-day trial of ReadyShipper. No credit card is required. Start shipping today and see for yourself!