CRM For Your E-commerce World
BigCommerce has become a leader in providing affordable, do-it-yourself online stores. But the difference between getting your store up and running and truly understanding your customers requires that you take things a step further. That’s where ReadyCloud’s BigCommerce CRM software integration can help.
- Instantly import all your customer data to create a feature-rich contact list.
- Update each profile with import notes for future reference.
- Use the color-coded calendar with profile tagging to create reminders.
- Connect your entire team with addable user licenses.
- Generate detailed charts and graphs from all your sales channels.
- Add more functionality by installing apps from the App Store.
CRM For Your E-commerce World Starts At $12/Month
Seeing Is Believing
ReadyCloud CRM software for BigCommerce is your go-to tool for enhancing the relationship to exceed all your daily sales goals.
ReadyCloud helps you instantly connect the dots between your customers, their buying habits, shipping preferences and trends. With a growing list of powerful apps that add everything from shipping, automated returns and marketing weapons to your arsenal, you can be in the strong position to succeed from day one.
ReadyCloud CRM for BigCommerce will instantly import all of your customers’ information, creating highly detailed profiles for each customer along the way. You are able to edit these details as you see fit, with feature-rich forms and profile options that help you learn more about each customer that comes your way. Learn your customers with real-time sales, order and shipping data for each profile.
The calendar lets you take things a step further. You will be able to set daily reminders by creating events using the color-coded interface, which features week, month and day views. With convenient profile tagging, you can easily add a customer’s profile to any event, so you are in the know at all times.
Use the notes feature inside of the contact list to add details about each customer that you have. Whether you need to make special notes on a particular order, a backordered item or a customer service note, you will be in full control. When customers call in, your support team will be empowered to offer them a higher level of service than your competitor.
The ReadyCloud BigCommerce CRM app lets you find out what your customers are buying and returning, not just from your BigCommerce store but across all of your sales channels. Use the powerful and user-friendly functionality of the reporting feature to generate charts, graphs and reports using the data from all of your sales channels.
JOIN THE READYCLOUD EVOLUTION
Returns have been blowing up for us. There’s been a notable change in attitudes.
In years past, retailers weren’t all that receptive to it, they were thinking that by not offering, people will not return.
They’re starting to realize that you’re still going to return, and you’re not going to buy from that retailer again.
Bad return policies are the legacy of an earlier ecommerce age.
Today’s consumer demands flexibility, transparency and convenience.
As online shopping evolves, retailers’ return policies need to evolve along with it.
Draw demographic profiles and create sales pipeline to bring users to your store.
Once you are successful in doing so, you have won half the battle… Leading companies are investing in the customer
experience, which currently allows them to grow 14 percent faster than the laggards, according to Forrester.
Newer, integrated software solutions like ReadyReturns put retailers in a
position to offer their customers an automated online product returns system.
This software integrates directly into the online store and provides a user-friendly
return portal for customers and for retailers.
With CRM for ecommerce, you can plug the software directly into all of the sales channels that you are using.
This not only gathers your customer information immediately for analysis, but also enables you to monitor trends,
buying habits, return patterns, cost vs. profit, lead origination sources, conversion funnel tendencies and more.
Your marketing strategy should be clever … Know your demographics well.
It is important to know your target audience’s age, gender, location, income level and taste to ensure good results.
Being transparent and creating a relationship built on trust can greatly help improve sales.
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Are you getting taken to the bank by Amazon and your competitors? We’ve got great news for you. We’ve partnered with a premium payment processor to bring you no chargebacks, no fraud liability and free return shipping! Learn more and get started by calling: (877) 818-7447.