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CRM For Your E-commerce World

PrestaShop makes it fast, convenient and easy to build a powerful online store that helps you connect to your customer base. With hundreds of apps that you can add to make your store even more powerful, the sky is the limit. Make sure you’re on top of things with ReadyCloud PrestaShop CRM software, and make an impact with your customers today.

  • Instantly import orders, shipping, returns and customer data from across all your sales channels.
  • Detailed customer profiles let you add notes and events, and display real-time orders and shipping data.
  • Beautifully rendered charts and graphs give you an inside look at your online operations.
  • Color-coded calendar lets you set reminders, to-dos and more with convenient contact tagging.
  • Improve efficiency by connecting your team with addable licenses as you need them.
  • Make ReadyCloud even more powerful by activating one of the apps in the App Store.

CRM For Your E-commerce World Starts At $12/Month

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Seeing Is Believing

ReadyCloud PrestaShop CRM is a powerful customer relationship management,
marketing and analytics tool that no online retailer should ever be without.

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Apps

Need even more power and functionality? Then look no further than the App Store, your go-to place for plugins and new integrations that enhance the functionality of ReadyCloud CRM for PrestaShop. We’re creating new integrations every day, so make sure you check back soon to see what’s new.

Contacts

ReadyCloud PrestaShop CRM gives you a complete look at your customers and their habits. Instantly import all of your contacts as well as their order history, shipping preferences and return data. Learn what each customer is doing, with immediate access to their profile, tracking number and ship-by dates for all their orders, displayed in real-time, as they are placed.

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Calendar

Stay on top of your schedule and keep ahead of the game with the calendar feature. This Apple-inspired calendar features convenient color-coding with week/day/month views. Add events and reminders with optional customer tagging, so you won’t forget important event dates or follow-ups.

Notes

Put your customer service team in a position to succeed with the notes feature. ReadyCloud CRM for PrestaShop lets you add detailed notes to each customer profile. It’s a powerful customer service and relationship tool that no online retailer should ever be without.

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Reports

Learn what your customers are really doing. Not just in your PrestaShop, but across all your sales channels. The ReadyCloud PrestaShop CRM app lets you generate highly detailed charts and graphs in seconds, so you can learn what your customers are doing, what products are hot and which ones are not. Use this data to make key changes to your strategy, so you can improve sales and retention across the board.

Offer Zappos-Like Returns!

About
About ReadyReturns
With the ReadyReturns integration, you can automate returns for your customers in seconds. ReadyCloud and ReadyReturns communicate the return data, including invoice, tracking number, address and customer information to make it a simple, convenient and fully automated returns process for the customer.
Customers can either process a return online directly from your store, much like they would with Amazon, or they can call you and your customer service team can process the return over the phone from ReadyCloud. There’s never been an easier way to offer hassle-free returns!
Return Policy
Return Policy
Did you know that 66% of consumers take the time to read your return policy before they decide to buy a product from your store? If your return policy isn’t convenient, many of them will take their business somewhere else.
A convenient return policy has been proven to increase consumer confidence. When returns are easy, studies show that conversions improve and that customer loyalty, satisfaction and retention increases.
Want to get more sales? ReadyReturns automates your return policy so it’s just as easy to return at your store as it is on Amazon. Find out how!
Automation
Automation
You have spent a lot of time, money and effort building a user-friendly online shopping experience. But what happens when your customers have to place a return? Many times this “after buying” experience is mistakenly ignored by retailers.
If your customer needs to place a return, but finds that the process is inconvenient, the purchase experience as a whole is affected. But when the customer needs to place a return and learns it’s easy and fast, they won’t think twice about buying from you in the future.
ReadyReturns is so easy to use that anyone can do it! It installs to your website in just minutes. Now your customers have an easy, fast portal to place any returns. They can generate an RMA and print a return shipping label, all without having to wait on hold or make a trip to the local post office.
Your Rules
Custom Rules
ReadyReturns puts you in full control. You set the rules of the returns. This includes what products can be returned and how long they can be returned after the purchase date. The customer interface can match your website perfectly with no programming skills needed.
Easily assign customer service agents for phone-based RMA. Determine whether you charge return shipping and what fees you will charge (UPS Postal Innovations and USPS compatible). Get complete visibility of what is being returned, by who and when.
Habits
Customer Habits
ReadyReturns integrates directly into ReadyCloud CRM for instant access to all of your return data. ReadyCloud helps you better understand the behavior of your customers across all of your sales channels.
Find out what products are being returned the most, by whom and when. Know what customers to avoid marketing certain products to in the future, so you can reduce returns and improve your bottom line. Understand the seasonality of your returns and use the data to improve your second-chance upsets.
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*Separate Integration & Setup Required

JOIN THE READYCLOUD EVOLUTION

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Testimonials

Returns have been blowing up for us. There’s been a notable change in attitudes.
In years past, retailers weren’t all that receptive to it, they were thinking that by not offering, people will not return.
They’re starting to realize that you’re still going to return, and you’re not going to buy from that retailer again.

Bad return policies are the legacy of an earlier ecommerce age.
Today’s consumer demands flexibility, transparency and convenience.
As online shopping evolves, retailers’ return policies need to evolve along with it.

Draw demographic profiles and create sales pipeline to bring users to your store.
Once you are successful in doing so, you have won half the battle… Leading companies are investing in the customer
experience, which currently allows them to grow 14 percent faster than the laggards, according to Forrester.

Newer, integrated software solutions like ReadyReturns put retailers in a
position to offer their customers an automated online product returns system.
This software integrates directly into the online store and provides a user-friendly
return portal for customers and for retailers.

With CRM for ecommerce, you can plug the software directly into all of the sales channels that you are using.
This not only gathers your customer information immediately for analysis, but also enables you to monitor trends,
buying habits, return patterns, cost vs. profit, lead origination sources, conversion funnel tendencies and more.

Your marketing strategy should be clever … Know your demographics well.
It is important to know your target audience’s age, gender, location, income level and taste to ensure good results.
Being transparent and creating a relationship built on trust can greatly help improve sales.

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Add Prime-like Benefits To Your Website!

What if you didn’t have to pay chargebacks, fraud liability or return shipping fees ever again? Now this is a possibility thanks to our partnership with a leading payment processor. Learn more and get started by calling: (877) 818-7447.

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No Chargebacks

Guaranteed chargeback and fraud protection.

No Fraud

Offer an Amazon Prime-like shopping for everyone.

Free Returns

Return shipping for customers at no cost to you.

Improve Sales

Supercharge sales and increase customer retention.