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If you're selling online, you need to offer promo codes and digital coupons. Still uncovinced? Check out these 2018 promo code statistics and you'll be sold.

CRM software is in the middle of its biggest pardigm shift ever: Ecommerce. Here's what numbers say and what you can expect with a cross-channel solution.

How much influence does social media play in consumer buying decisions? These social commerce statistics for 2018 paint the whole picture.

Zappos played a big role in shaping ecommerce into what it is today, and was the original purveyor of hassle-free returns. Here's how it became king on Amazon.

Cart abandonment costs retailers an estimated $4 trillion in lost sales annually. Here's what you can do to beat the odds.

These ecommerce marketing tips will do wonders for improving your bottom line while boosting loyalty and improving retention.

Your return policy is a critical component to long-term loyalty and retention. These 2018 ecommerce returns statistics can help you update it in a snap.

Today's ecommerce world is as competitive as it gets. If you are not offering a price-match policy, you're missing out on sales. Here's what you need to know.