What Are Action Alerts?

Action Alerts is Growth Marketing, effortlessly applied to the customer experience. Your post-purchase interactions with customers should do more than inform. They should get them engaged with your brand and thinking about their next purchase.

Tracking confirmations should cross-sell products. A promotional SMS/text should get a 98% readership rate. And all your campaigns should be focused, relevant and drive repeat business.

It all starts with syncing ReadyCloud with your store. Next, apply a few Action Alerts to greet your customers. The rest will come naturally.

Changing the Way You Think About Post-Purchase Marketing

Let’s assume that your shopping cart sends an order confirmation email. What’s next? Action Alerts is the launch point for post-purchase growth marketing. Your targeted emails could see a whopping 61.7% open rate. It’s the perfect vehicle to cross-sell and upsell your related products.

Statistically, your customers want to hear from you. They’ve bought from you once and they’ll do it again. Action Alerts are always relevant and related to customer activity… so it’s no wonder that they can result in a new order up to 28% of the time!

Nothing Gets it Done Quite Like a Friendly SMS/Text

As many as 98% of your customers will read your post-sale SMS/text within the first 3 minutes of receipt. Even more will click through if it’s tracking or delivery-related.

SMS is the most cost-effective and targeted marketing available. Your customers want to hear from you, which is why more than 75% of consumers opt-in for SMS marketing campaigns and are comfortable getting promotions and offer updates through SMS.

Build your SMS campaigns based on order status for an unmatched customer engagement rate. You can include follow-up promotions, events, coupons, or repurchase reminders. Imagine your response rate if you were able to automatically text customers that their trial or 30 days supply was about to run out.

You can do all this and more with Action Alerts.

Marketing for Every Skill Level

Go beyond the limitations of your shopping cart’s auto-responder. Post-purchase messages are the most powerful, FREE form of marketing you’re not using effectively! More people open, engage and interact with these messages than any other form of modern-day marketing.

Action Alerts gives your business the tools you need to add value to every interaction with video or social chatter relevant to the customer’s purchase to create a unique buying experience. These tools are standard and available with every ReadyCloud account. From an HTML editor to prebuilt templates, Action Alerts has something for every skill level.

Engage, Grow & Refine

Create after-purchase campaigns with a blend of text, email, and personalization to deliver the best possible experience to your customers. Monitor and grow your campaigns around messaging proven to improve customer interaction that creates new sales.

64% of consumers think that businesses should communicate through SMS more often. The reality is that a new text campaign can increase engagement by more than 86% over traditional emails. There have never been more convincing reasons to get started with Action Alerts today and find out what you have been missing out on.

Performance Metrics

Fine-tune your marketing message, know who’s engaging and what they are buying. Action Alerts deliver actionable insights on your after-purchase engagements. Get detailed reporting on Open Rate, Click Through Ratio, Delivery Status, Unopened and more.

Compare the success rate of your SMS/text and email campaigns to fine tune your message and determine the best means of future delivery. These reports will not only define success rate but are individually tied to each customer profile so you can see their history of engagement, what they bought, how often and if it was directly following one of your Action Alert campaigns.

Your Brand, Your Voice

Nobody reads an email that goes to their SPAM folder. That’s why Action Alerts lets you use your own outbound domain name for emails that you send to customers. Setting up your custom DNS to send these messages only takes a few minutes.

You can add as many email aliases as you like, with options to trigger messages from the different “send-from” addresses at your domain, so you can custom tailor your outbound messages.