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CRM For Your E-commerce World

What are your customers really doing? What are their habits, trends and patterns? Stop guessing and know for sure with ReadyCloud Magneto CRM software. ReadyCloud plugs right into your Magento store for instant import of all your orders and customer profiles. Stop guessing about what’s working and what’s not, and know for sure with a CRM solution that helps you improve your bottom line from day one.

  • Import all of your Magento orders instantly, and create detailed customer profiles with the ability to add notes, events, tagging, and more with ease.
  • Learn your customers’ habits. Know who’s buying what and when, track returns, shipments, order numbers and more.
  • Create custom events with color-coding, so you never lose track of an important date again.
  • Add automated online product returns to your store with the ReadyReturns app.
  • Empower your customer service to deliver the five-star treatment with the ability to look up orders by number or customer profile, and the ability to create or reference detailed notes.
  • Expand ReadyCloud Magento CRM software with our growing list of powerful integrations that can add everything from accounting to shipping, returns and even email and social marketing functionality.
  • Connect your whole office to the CRM system with added licenses that put your team in a position to succeed.

CRM For Your E-commerce World Starts At $12/Month

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Seeing Is Believing

With integrated analytics, you can finally learn the lifecycle of your customers. Find out who is buying what, when and why. Track orders from origination to shipment and even returns. Create detailed customer profiles with the ability to add notes with tagging, events and calendar entries. Never miss out on a sales chance again when you have ReadyCloud powering your CRM for Magento.

Access ReadyCloud wherever your busy day may take you, from your phone, tablet, laptop or desktop computer. Use it as a powerful customer service tool that lets your team instantly access orders. Power your marketing campaign by knowing what customers to target in your next sales letter and what serial returners to avoid. With a growing list of powerful integrations, you can be one step ahead of your competition and be on the fast track to enhancing the customer relationship with ReadyCloud Magento CRM software.

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Apps

Add more power to your CRM with apps from the App Store. ReadyCloud is much more than just a Magento CRM app – our team is hard at work sucking down coffee to create new integrations for our users all the time. Take a look at our growing list of apps. Make sure you check back soon, as we are always announcing something new and exciting!

Contacts

Connect with your customers like never before with instantly created and elaborate customer contacts and profiles. See each customer’s complete order, shipping and return history in real time with tracking, reports and so much more.

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Calendar

Tackle your day head-on with the Apple-inspired calendar. Use the color-coding feature to make your events stand-out. Add contacts to any given event or date with the tagging feature. Set important reminders and to-dos that help you stay organized and efficient. Make CRM software for Magento more efficient with this handy built-in feature.

Notes

Enhance customer profiles with the notes feature. This is an amazing customer service tool that can help you jot down any important information during a service/support call, or that can help you remember to call a customer about certain sales events and more.

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Reports

Be in the know with highly detailed reports, charts and graphs that pull information from all of your online sales channels in real time. Learn what’s trending and what’s not. Compare shipping, order and returns data to make key changes that help improve your bottom line.

Offer Zappos-Like Returns!

About
About ReadyReturns
With the ReadyReturns integration, you can automate returns for your customers in seconds. ReadyCloud and ReadyReturns communicate the return data, including invoice, tracking number, address and customer information to make it a simple, convenient and fully automated returns process for the customer.
Customers can either process a return online directly from your store, much like they would with Amazon, or they can call you and your customer service team can process the return over the phone from ReadyCloud. There’s never been an easier way to offer hassle-free returns!
Return Policy
Return Policy
Did you know that 66% of consumers take the time to read your return policy before they decide to buy a product from your store? If your return policy isn’t convenient, many of them will take their business somewhere else.
A convenient return policy has been proven to increase consumer confidence. When returns are easy, studies show that conversions improve and that customer loyalty, satisfaction and retention increases.
Want to get more sales? ReadyReturns automates your return policy so it’s just as easy to return at your store as it is on Amazon. Find out how!
Automation
Automation
You have spent a lot of time, money and effort building a user-friendly online shopping experience. But what happens when your customers have to place a return? Many times this “after buying” experience is mistakenly ignored by retailers.
If your customer needs to place a return, but finds that the process is inconvenient, the purchase experience as a whole is affected. But when the customer needs to place a return and learns it’s easy and fast, they won’t think twice about buying from you in the future.
ReadyReturns is so easy to use that anyone can do it! It installs to your website in just minutes. Now your customers have an easy, fast portal to place any returns. They can generate an RMA and print a return shipping label, all without having to wait on hold or make a trip to the local post office.
Your Rules
Custom Rules
ReadyReturns puts you in full control. You set the rules of the returns. This includes what products can be returned and how long they can be returned after the purchase date. The customer interface can match your website perfectly with no programming skills needed.
Easily assign customer service agents for phone-based RMA. Determine whether you charge return shipping and what fees you will charge (UPS Postal Innovations and USPS compatible). Get complete visibility of what is being returned, by who and when.
Habits
Customer Habits
ReadyReturns integrates directly into ReadyCloud CRM for instant access to all of your return data. ReadyCloud helps you better understand the behavior of your customers across all of your sales channels.
Find out what products are being returned the most, by whom and when. Know what customers to avoid marketing certain products to in the future, so you can reduce returns and improve your bottom line. Understand the seasonality of your returns and use the data to improve your second-chance upsets.
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*Separate Integration & Setup Required

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Testimonials

Returns have been blowing up for us. There’s been a notable change in attitudes.
In years past, retailers weren’t all that receptive to it, they were thinking that by not offering, people will not return.
They’re starting to realize that you’re still going to return, and you’re not going to buy from that retailer again.

Bad return policies are the legacy of an earlier ecommerce age.
Today’s consumer demands flexibility, transparency and convenience.
As online shopping evolves, retailers’ return policies need to evolve along with it.

Draw demographic profiles and create sales pipeline to bring users to your store.
Once you are successful in doing so, you have won half the battle… Leading companies are investing in the customer
experience, which currently allows them to grow 14 percent faster than the laggards, according to Forrester.

Newer, integrated software solutions like ReadyReturns put retailers in a
position to offer their customers an automated online product returns system.
This software integrates directly into the online store and provides a user-friendly
return portal for customers and for retailers.

With CRM for ecommerce, you can plug the software directly into all of the sales channels that you are using.
This not only gathers your customer information immediately for analysis, but also enables you to monitor trends,
buying habits, return patterns, cost vs. profit, lead origination sources, conversion funnel tendencies and more.

Your marketing strategy should be clever … Know your demographics well.
It is important to know your target audience’s age, gender, location, income level and taste to ensure good results.
Being transparent and creating a relationship built on trust can greatly help improve sales.

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Add Prime-like Benefits To Your Website!

Become a ReadyCloud Insider and start competing with Amazon! We’ve partnered with a well-known payment provider to bring you zero fraud and no-chargeback payment processing that covers the cost of return shipping. This is a special offer for new customers only. Get in while you still can by calling: (877) 818-7447 today!

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No Chargebacks

Guaranteed chargeback and fraud protection.

No Fraud

Offer an Amazon Prime-like shopping for everyone.

Free Returns

Return shipping for customers at no cost to you.

Improve Sales

Supercharge sales and increase customer retention.