Post-Purchase

As we dive deep into the holiday shopping season, returns are certain to follow. Here are the most pertinent 2021 statistics on ecommerce returns you need to know.

2021 is quickly ending. In the past year there have been many advancements, hurdles, and changes in the world of ecommerce. Here's our year-end wrap-up as well as predictions for 2022.

In this article we’ll go over eight not-so-crazy post-holiday reverse logistic facts you need to know as an ecommerce retailer.

Post-purchase messages not only inform, they're the most opened message type. Here's how you can leverage them to get new business.

Here are 20 statistics you need to know about ecommerce returns in 2021 and how they can affect your online store.

How has the pandemic affected holiday shipping and returns? We'll take a deep dive into this to help you better understand.

Does your ecommerce business send post-purchase texts and emails to customers? Here are all the reasons they help you thrive.

You’ve got a game plan for what happens during the purchase cycle, but what happens after the purchase? Here are 7 tips you can use right now to improve your strategy.