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CRM For Your E-commerce World

ReadyCloud is powerful Shopify CRM software that plugs right into your storefront. It enables you to follow the lifecycle of your customer from the initial order all the way to the shipment, delivery or even the return. Robust analytics mean you to stop guessing about your customers’ habits. Instead, learn the seasonality and true habits behind each shopper, with the ability to instantly create detailed customer profiles, events, notes and more.

ReadyCloud CRM for Shopify is mobile-accessible. You’ll be able to access your store’s information from just about any internet-enabled device on the go. It’s never been this fast or convenient to grow your online business, whether that’s from your PC, tablet or smartphone! Our user-friendly Shopify CRM software helps you better learn your customers and enhance the relationship with them, so you can improve sales and retention.

  • Instantly import data including orders, shipments, customer history, sales, returns, and more.
  • Know your customer’s lifecycle by learning what your customers do when they shop at your store.
  • Contact lists are instantly imported and populated with your customer data, with detailed profiles that you can update at any time.
  • Events can be created with the ability to tag customer profiles and add dates and times using the Apple-inspired, color-coded calendar.
  • Notes can be added to any customer profile, with optional tagging, so you can learn more about each customer to enhance a service call or to better serve them.
  • Your entire team can connect to ReadyCloud CRM software for Shopify to enhance productivity with live-action networking that puts you in full control.
  • A powerful and growing list of integrations means that something new is being added all of the time. We’re adding new app every week!

CRM For Your E-commerce World Starts At $12/Month

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Seeing Is Believing

What makes ReadyCloud e-commerce CRM software a must-have tool for your online store?
Take a look at these integrated features to see how it can be the game-changer you’ve been looking for.

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Apps

Enhance ReadyCloud by adding apps to your package. Our team is hard at work, day and night, to bring you the most robust integrations for our Shopify CRM software. From email services to discount shipping, order management, accounting, fulfillment, returns and more. Check out what we have now, and be sure to check back often to find out what’s new in the future.

Contacts

Contact data is instantly imported from your Shopify store to create beautiful and highly detailed customer profiles. Put a name and face to the orders that you have. Our Shopify CRM app provides the order history, pending shipments and even returns volume for each customer profile with tracking information and so much more.

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Calendar

Stay on top of things with the handy calendar. Easily create color-coded events using week/day/month views. Add contacts to certain events with the tagging feature. Set important reminders and to-dos so you can tackle your schedule with ease every day.

Notes

Get to know your customers better with the notes feature. Add detailed notes to any customer profile so you can schedule call-backs, sales reminders, returns processing and much more. Stop wondering about your customers, and start being in the know!

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Reports

Get a complete look at all the data from all of your sales channels with reports. Generate highly detailed and beautifully illustrated charts, graphs and reports that include sales, orders, shipments, returns and so much more. Learn the seasonality of your customers, so you can make key changes to improve retention and sales.

Offer Zappos-Like Returns!

About
About ReadyReturns
With the ReadyReturns integration, you can automate returns for your customers in seconds. ReadyCloud and ReadyReturns communicate the return data, including invoice, tracking number, address and customer information to make it a simple, convenient and fully automated returns process for the customer.
Customers can either process a return online directly from your store, much like they would with Amazon, or they can call you and your customer service team can process the return over the phone from ReadyCloud. There’s never been an easier way to offer hassle-free returns!
Return Policy
Return Policy
Did you know that 66% of consumers take the time to read your return policy before they decide to buy a product from your store? If your return policy isn’t convenient, many of them will take their business somewhere else.
A convenient return policy has been proven to increase consumer confidence. When returns are easy, studies show that conversions improve and that customer loyalty, satisfaction and retention increases.
Want to get more sales? ReadyReturns automates your return policy so it’s just as easy to return at your store as it is on Amazon. Find out how!
Automation
Automation
You have spent a lot of time, money and effort building a user-friendly online shopping experience. But what happens when your customers have to place a return? Many times this “after buying” experience is mistakenly ignored by retailers.
If your customer needs to place a return, but finds that the process is inconvenient, the purchase experience as a whole is affected. But when the customer needs to place a return and learns it’s easy and fast, they won’t think twice about buying from you in the future.
ReadyReturns is so easy to use that anyone can do it! It installs to your website in just minutes. Now your customers have an easy, fast portal to place any returns. They can generate an RMA and print a return shipping label, all without having to wait on hold or make a trip to the local post office.
Your Rules
Custom Rules
ReadyReturns puts you in full control. You set the rules of the returns. This includes what products can be returned and how long they can be returned after the purchase date. The customer interface can match your website perfectly with no programming skills needed.
Easily assign customer service agents for phone-based RMA. Determine whether you charge return shipping and what fees you will charge (UPS Postal Innovations and USPS compatible). Get complete visibility of what is being returned, by who and when.
Habits
Customer Habits
ReadyReturns integrates directly into ReadyCloud CRM for instant access to all of your return data. ReadyCloud helps you better understand the behavior of your customers across all of your sales channels.
Find out what products are being returned the most, by whom and when. Know what customers to avoid marketing certain products to in the future, so you can reduce returns and improve your bottom line. Understand the seasonality of your returns and use the data to improve your second-chance upsets.
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*Separate Integration & Setup Required

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